Delivery Issue Chile - Entel PCS

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-10-14 04:01 UTC

Incident End Time: 2025-10-14 07:53 UTC
Posted Oct 14, 2025 - 08:32 UTC

Update

We are continuing to investigate this issue.
Posted Oct 14, 2025 - 06:09 UTC

Investigating

We are currently observing delivery issues towards Entel PCS Chile.

Incident Start Time: 2025-10-14 04:01 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 14, 2025 - 04:48 UTC
This incident affected: External Connectivity (SMS - LATAM).