Sinch Status - Delivery Issue Dominican Republic

Delivery Issue Dominican Republic - Altice

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that the delivery issue towards Altice - Dominican Republic is resolved.

Incident Start Time: 2021-06-18 18:50 UTC
Incident End Time: 2021-06-19 03:01 UTC

We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com

Posted Jun 19, 2021 - 12:02 UTC

Investigating

Dear client,

We are writing to inform you that we are currently observing delivery issues towards the Altice network in the Dominican Republic.

Incident Start Time: 2021-06-18 18:50 UTC
Incident End Time: TBD

Impact: Clients may observe delayed or failed MT/MO/DR towards/from the Altice network in the Dominican Republic.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Jun 18, 2021 - 20:05 UTC

This incident affected: Connectivity by region (SMS - EMEA).