Description :: We no longer observe delay in delivery towards multiple operators in New Zealand. Traffic has been resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 02 April 2022 20:30 Hrs. Incident End Date & Time (GMT) : 03 April 2022 05:30 Hrs.
The issue has been identified and a fix is being implemented.
Posted Apr 02, 2022 - 23:41 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards multiple operators in New Zealand. • Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery. DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 02 April 2022 20:30 Hrs.