Delivery Issue Mexico - AT&T Mexico

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-01-24 06:20 UTC

Incident End Time: 2024-01-24 09:55 UTC
Posted Jan 24, 2024 - 11:36 UTC

Monitoring

Traffic has been reverted to normal as of 09:55 UTC and we are monitoring for degradation.
Posted Jan 24, 2024 - 10:08 UTC

Investigating

We are currently observing delivery issues towards Mexico - AT&T Mexico.

Incident Start Time: 2024-01-24 06:20 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
Posted Jan 24, 2024 - 07:11 UTC
This incident affected: External Connectivity (SMS - LATAM).