Ticket Number :: MNOC-31590 Services:: DI MMS 365 - MM7
Description ::
• All queues have been cleared and traffic is resumed back to normal. • Support teams verified the same and found the issue is resolved. • Support teams will continue to monitor the traffic.
Impact ::
Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 22-July-2021 06:00 Hrs.
Posted Jul 22, 2021 - 05:58 UTC
Investigating
Ticket Number :: MNOC-31590 Services:: DI MMS 365 - MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. Our support team is investigating. . • This would potentially cause delay in delivery of Multimedia messages.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 22-July-2021 05:00 Hrs.