We are writing to inform you that all queues have been cleared and we are observing stable performance.
Incident Start Time: 04 March 2022 01:06 Hrs GMT. Incident End Time: 04 March 2022 02:15 Hrs GMT.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Mar 04, 2022 - 02:32 UTC
Investigating
Ticket Number :: MNOC-37995 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 March 2022 01:06 Hrs.