We appreciate your patience and apologize for any inconvenience experienced while we were working to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 09, 2020 - 20:34 UTC
Update
Dear Client,
We would like to update you that we are still investigating issues with our Calling Service
Incident start time: 2020-06-09 13:12 GMT
We appreciate your patience and apologize for any inconvenience experienced while we are working with the provider to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 09, 2020 - 15:48 UTC
Investigating
Dear Client,
We are observing a minor degradation for our calling service towards Latam destinations. We are investigating with our provider the cause of this degradation.
Incident start time: 2020-06-09 13:12 GMT
We appreciate your patience and apologize for any inconvenience experienced while we are working with the provider to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 09, 2020 - 14:22 UTC
This incident affected: Voice (Phone Calling (PSTN), SIP Trunk).