Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-03-12 22:53 UTC
Incident Start Time: 2025-03-13 09:55 UTC
Posted Mar 13, 2025 - 14:05 UTC

Update

We are continuing to investigate this issue.
Posted Mar 13, 2025 - 07:04 UTC

Update

We are continuing to investigate this issue.
Posted Mar 13, 2025 - 05:05 UTC

Update

We are continuing to investigate this issue.
Posted Mar 13, 2025 - 01:06 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2025-03-12 22:53 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 12, 2025 - 23:21 UTC
This incident affected: External Connectivity (SMS - LATAM).