Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-28 18:07 UTC
Incident End Time: 2025-02-28 18:53 UTC
Posted Feb 28, 2025 - 21:18 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2025-02-28 18:07 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 28, 2025 - 18:31 UTC
This incident affected: External Connectivity (SMS - LATAM).