Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-09-04 17:00 UTC
Incident End Time: 2023-09-05 04:45 UTC
Posted Sep 05, 2023 - 06:13 UTC

Update

We are continuing to investigate this issue.
Posted Sep 04, 2023 - 22:17 UTC

Update

We are continuing to investigate this issue.
Posted Sep 04, 2023 - 19:02 UTC

Investigating

We are currently observing delivery issues towards Claro Brazil.

Incident Start Time: 2023-09-04 17:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 04, 2023 - 17:30 UTC
This incident affected: External Connectivity (SMS - LATAM).