Delivery Issue United Kingdom - SkyMobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-04-08 07:56 UTC
Incident End Time: 2024-04-08 12:10 UTC

Posted Apr 08, 2024 - 15:35 UTC

Identified

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

Posted Apr 08, 2024 - 15:08 UTC

Investigating

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

Posted Apr 08, 2024 - 15:07 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 08, 2024 - 10:40 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 08, 2024 - 10:07 UTC

Investigating

We are currently observing delivery issues towards United Kingdom - SkyMobile

Incident Start Time: 2024-04-08 07:56 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 08, 2024 - 08:24 UTC

This incident affected: External Connectivity (SMS - EMEA).