Delivery issues Guatemala - Tigo

Incident Report for Sinch

Resolved

This issue has been resolved.

Incident Start Time: 2026-05-04 01:32 UTC
Incident End Time: 2026-05-04 06:01 UTC
Posted May 04, 2026 - 06:11 UTC

Update

We are continuing to investigate this issue.
Posted May 04, 2026 - 03:37 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo

Incident Start Time: 2026-05-04 01:32 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted May 04, 2026 - 02:06 UTC
This incident affected: External Connectivity (SMS - LATAM).