Delivery Degradation - Freedom Mobile & Sasktel - Canada

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-04-05 07:07 UTC
Incident End Time: 2024-04-05 08:13 UTC

Posted Apr 05, 2024 - 10:07 UTC

Update

We are continuing to investigate this issue

Posted Apr 05, 2024 - 10:03 UTC

Investigating

We are writing to inform you that we are currently observing delivery degradation toward the Freedom Mobile & Sasktel Network in Canada.

Start Time: 2024-04-05 07:07 UTC

Impact: Clients may experience failed or delayed MT/MO/DRs toward Freedom Mobile & Sasktel - Canada.

Posted Apr 05, 2024 - 07:48 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).