Delivery Issue Isle of Man - Manx Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-19 16:23 UTC
Incident End Time: 2024-12-24 08:00 UTC

Posted Dec 24, 2024 - 11:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 24, 2024 - 09:58 UTC

Update

We are continuing to investigate this issue.

Posted Dec 23, 2024 - 16:07 UTC

Update

We are continuing to investigate this issue.

Posted Dec 22, 2024 - 15:00 UTC

Update

We are continuing to investigate this issue.

Posted Dec 21, 2024 - 13:08 UTC

Update

We are continuing to investigate this issue.

Posted Dec 20, 2024 - 12:08 UTC

Update

We are continuing to investigate this issue.

Posted Dec 20, 2024 - 02:03 UTC

Update

We are continuing to investigate this issue.

Posted Dec 19, 2024 - 22:02 UTC

Update

We are continuing to investigate this issue.

Posted Dec 19, 2024 - 19:08 UTC

Investigating

We are currently observing delivery issues towards Isle of Man - Manx Telecom.

Incident Start Time: 2024-12-19 16:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Posted Dec 19, 2024 - 17:37 UTC

This incident affected: External Connectivity (SMS - EMEA).