Service Degradation - Verification - Okta integration

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-08-27 00:20 UTC
Incident End Time: 2026-08-27 03:35 UTC
Posted Aug 27, 2026 - 04:48 UTC

Investigating

We are currently observing issues with our Verification services for clients using Okta integrations.

Incident Start Time: 2026-08-27 00:20 UTC
Impact: Clients will experience failed attempts when submitting verification requests via the Okta endpoint.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.

For further information or assistance, please contact us at support@sinch.com.
Posted Aug 27, 2026 - 02:54 UTC
This incident affected: Verification (SMS Verification, Verification Text to Speech).