Delivery Issue France - Orange

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2025-05-27 01:00 UTC
Incident End Time: 2025-05-27 15:05 UTC

Posted May 27, 2025 - 17:11 UTC

Update

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted May 27, 2025 - 09:38 UTC

Investigating

We are currently observing delivery issues in France - Orange.

Incident Start Time: 2025-05-27 01:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 27, 2025 - 08:16 UTC

This incident affected: External Connectivity (SMS - EMEA).