Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Jul 04, 2024 - 16:18 UTC

Update

We are continuing to investigate this issue.

Posted Jul 03, 2024 - 15:15 UTC

Update

We are continuing to investigate this issue.

Posted Jul 02, 2024 - 14:15 UTC

Update

We are continuing to investigate this issue.

Posted Jul 01, 2024 - 22:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2024 - 20:01 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2024 - 10:05 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2024 - 04:05 UTC

Update

We are continuing to investigate this issue.

Posted Jun 29, 2024 - 20:00 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2024-06-29 17:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jun 29, 2024 - 17:58 UTC

This incident affected: External Connectivity (SMS - LATAM).