MMS MT Delays towards T-Mobile US.

Incident Report for Sinch

Resolved

This incident has been resolved
Incident Start time: (2019-12-25 16:50 UTC)
Incident Stop time: (2019-12-26 08:33 UTC)
If further information is needed on this incident, please reach out to support@sinch.com
Posted Dec 26, 2019 - 09:09 UTC

Monitoring

We have received information from T-Mobile US.
The Issue has been resolved.
We will continue to monitor new traffic and update if any Irregularities.
If further information is needed on this incident, please reach out to support@sinch.com
Posted Dec 26, 2019 - 08:56 UTC

Update

We have restarted the queues towards T-Mobile US and it is draining.
More information will be updated once received.
Posted Dec 26, 2019 - 08:29 UTC

Update

T-Mobile US are still investigating the issue on their platform.
We have paused the queues towards T-Mobile until the issue on their platform is resolved.
MMS MT and MO will be delayed.
Posted Dec 26, 2019 - 07:32 UTC

Update

T-Mobile US are still investigating the issue on their platform.
We have paused the queues towards T-Mobile until the issue on their platform is resolved. MMS MT and MO will be delayed.
Posted Dec 26, 2019 - 04:33 UTC

Update

T-Mobile US are still investigating the issue on their platform.
We have paused the queues towards T-Mobile until the issue on their platform is resolved. MMS MT and MO will be delayed.
Posted Dec 26, 2019 - 03:06 UTC

Update

T-Mobile US are currently investigating the issue on their platform.
We have paused the queues towards T-Mobile until the issue on their platform is resolved. MMS MT and MO will be delayed.
Posted Dec 26, 2019 - 01:14 UTC

Update

T-Mobile US are currently investigating the issue on their platform.
We have paused the queues towards T-Mobile until the issue on their platform is resolved. MMS MT and MO will be delayed
Posted Dec 25, 2019 - 21:24 UTC

Update

T-Mobile US are currently investigating the issue on their platform.
Posted Dec 25, 2019 - 19:08 UTC

Update

We are continuing to investigate this issue.
Posted Dec 25, 2019 - 18:19 UTC

Investigating

We are observing MMS MT delays towards T-Mobile US.
Posted Dec 25, 2019 - 17:27 UTC
This incident affected: External Connectivity (MMS - US).