• All queues have been cleared and traffic is resumed back to normal. • Support teams will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 30 November 2021 16:30 Hrs. Incident End Date & Time (GMT) : 1 December 2021 07:00 Hrs.
Posted Dec 01, 2021 - 07:09 UTC
Identified
The queues built within our platform are due to high traffic and are reducing gradually. We will update on further progress.
Posted Dec 01, 2021 - 04:51 UTC
Investigating
Ticket Number ::MNOC-35306 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 30 November 2021 16:30 Hrs.