Latency in statistics display

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Nov 06, 2024 - 15:12 UTC

Monitoring

We are monitoring the results. SMS Stats will be checked and re-integrated from 5/11 10:18 tomorrow (6/11).
Posted Nov 05, 2024 - 17:21 UTC

Identified

Our data processing infrastructure is running behind which is causing inaccuracies in the statistics.

No data has been lost and the system should be caught up shortly.
Posted Nov 05, 2024 - 16:18 UTC
This incident affected: Campaigns (Campaigns (France 🇫🇷), Campaigns API (France 🇫🇷), sFTP Connectors (France 🇫🇷)).