Service degradation - Pricing on customer dashboard

Incident Report for Sinch

Resolved

A fix was introduced on the 22'nd of February, and no further degradation has been observed since. We are therefore marking this incident as resolved.

Posted Mar 07, 2022 - 13:36 UTC

Investigating

Dear Client,
We are writing to inform you that we are currently facing a service degradation for pricing-related services on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2022-01-24 08:45 UTC
Incident end time: TBA
Impact: Customers may not be able to view Pricing on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.

Posted Feb 01, 2022 - 08:28 UTC

This incident affected: Dashboard.sinch.com (SMS Administration).