Delivery issues United States - Verizon

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-12-01 16:58 UTC
Incident End Time: 2025-12-02 01:29 UTC

Posted Dec 02, 2025 - 02:41 UTC

Update

We are continuing to investigate this issue.

Posted Dec 02, 2025 - 00:02 UTC

Update

We are continuing to investigate this issue.

Posted Dec 01, 2025 - 21:09 UTC

Investigating

We are currently observing delivery issues related to toll free traffic sent to Verizon-US.

Incident Start Time: 2025-12-01 16:58 UTC

Impact SMS: Clients may experience delayed or failed toll free traffic towards Verizon-US

We will update as soon as we have more information.

Posted Dec 01, 2025 - 19:18 UTC

This incident affected: External Connectivity (SMS - US - Toll Free).