Ticket Number :: MNOC-41841 Services:: DI MMS 365 - MM7
Description :: • All queues have been cleared and traffic is resumed back to normal. • Support teams verified the same and found the issue is resolved. • Support teams will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 10 Aug 2022 17:45 Hrs. Incident End Date & Time (GMT) : 11 Aug 2022 07:10 Hrs.
MM7 queues built within our platform are due to high traffic. The queues are gradually decreasing and we will update on further improvement.
Posted Aug 11, 2022 - 03:29 UTC
Investigating
Ticket Number :: MNOC-41841 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 10 Aug 2022 17:45 Hrs.