Delivery issues - MMS - US

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you retroactively regarding an issue of delayed delivery of MMS MT's towards all carriers in the US over Short Code, 10DLC, and Toll-Free numbers.

Incident Start Time: 2022-11-09 13:00 UTC
Incident End Time: 2022-11-09 16:36 UTC

Impact: Clients may observe delayed MMS MTs towards all carriers in the US during the above timeframe.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Nov 09, 2022 - 17:33 UTC

This incident affected: External Connectivity (MMS - US) and Messaging APIs (MMS - US).