Sinch FaxAPI - Incident - Fax Completions

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-06 16:11 UTC
Incident End Time: 2025-11-06 16:55 UTC
Posted Nov 06, 2025 - 19:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2025 - 16:41 UTC

Investigating

Sinch is currently investigating reports of fax completion issues FaxAPI. Internal teams are actively engaged to resolve the issue. Updates will be provided as soon as possible.

We appreciate your patience and apologize for any inconvenience.
Posted Nov 06, 2025 - 16:23 UTC
This incident affected: Number Lookup API v2 (Beta) (API).