Delivery Issue - Bouygues Telecom - France

Incident Report for Sinch

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2026 - 02:36 UTC

Update

We are continuing to investigate this issue.

Posted Sep 12, 2026 - 21:50 UTC

Investigating

We are currently observing delivery issues in Bouygues Telecom - France.

Incident Start Time: 2026-09-12 19:34 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Sep 12, 2026 - 19:53 UTC

This incident affects: External Connectivity (SMS - EMEA).