Delivery Issues Mexico - Telcel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-06-05 04:33 UTC
Incident End Time: 2024-06-05 04:55 UTC
Posted Jun 05, 2024 - 08:30 UTC

Investigating

We are currently observing delivery issues towards Telcel Mexico.

Incident Start Time: 2024-06-05 04:33 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 05, 2024 - 04:51 UTC
This incident affected: External Connectivity (SMS - LATAM).