Delivery Issue Nigeria - 9Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-18 07:20 UTC.
Incident End Time: 2025-07-18 08:50 UTC.

Posted Jul 18, 2025 - 11:37 UTC

Update

We are continuing to investigate this issue.

Posted Jul 18, 2025 - 10:09 UTC

Investigating

We are currently observing delivery issues in Nigeria - 9Mobile.

Incident Start Time: 2025-07-18 07:20 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 18, 2025 - 08:46 UTC

This incident affected: External Connectivity (SMS - EMEA).