Verizon US SMS delivery issues

Incident Report for Sinch

Resolved

The incident is now resolved. Both MO and MT messages are now being delivered without any delay. We apologize for any inconvenience.

Posted Sep 25, 2019 - 20:50 UTC

Monitoring

Messages to Verizon US are now being delivered without any delay. We are monitoring the delivery right now.

Posted Sep 25, 2019 - 20:44 UTC

Update

We are continuing to investigate this issue.

Posted Sep 25, 2019 - 20:19 UTC

Investigating

We are working with the operator to investigate the issue. Currently all short code traffic to Verizon US is experiencing delays on MTs and MOs.

Posted Sep 25, 2019 - 19:00 UTC

This incident affected: Connectivity by region (SMS - US - ShortCode).