Delivery Issue Brazil - Americanet

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-05 23:20 UTC
Incident End Time: 2024-10-07 04:05 UTC
Posted Oct 07, 2024 - 05:19 UTC

Update

We are continuing to investigate this issue.
Posted Oct 06, 2024 - 18:06 UTC

Update

We are continuing to investigate this issue.
Posted Oct 06, 2024 - 18:03 UTC

Update

We are continuing to investigate this issue.
Posted Oct 06, 2024 - 09:26 UTC

Update

We are continuing to investigate this issue.
Posted Oct 06, 2024 - 05:03 UTC

Update

We are continuing to investigate this issue.
Posted Oct 06, 2024 - 02:02 UTC

Investigating

We are currently observing delivery issues towards Brazil - Americanet.

Incident Start Time: 2024-10-05 23:20 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 06, 2024 - 00:31 UTC
This incident affected: External Connectivity (SMS - LATAM).