Delivery Issue Brazil - Brisanet

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-11-20 14:18 UTC
Incident Start Time: 2024-11-20 19:22 UTC
Posted Nov 20, 2024 - 20:05 UTC

Update

We are continuing to investigate this issue.
Posted Nov 20, 2024 - 17:01 UTC

Investigating

We are currently observing delivery issues in Brazil - Brisanet.

Incident Start Time: 2024-11-20 14:18 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 20, 2024 - 15:28 UTC
This incident affected: External Connectivity (SMS - LATAM).