Site US3 - Emergency node reboot

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you retroactively about a emergency node reboot in our US3 cluster today at 13:23 UTC.
Clients who happened to be connected to this particular node observed a SMPP bind drop as a consequence of the reboot.
Remaining nodes in the cluster was available as normal and an immediate rebind was possible if you were affected.

Affected site: US3
SMPP FQDN: smpp-us3.clxcommunications.com (209.95.131.8)
HTTP FQDN: http-us3.clxcommunications.com (209.95.131.8)
ENUM FQDN: enum-us3.clxcommunications.com (209.95.131.8)
Impact: SMPP bind drop

We sincerely apologize for any disturbance this may have caused.

In case you need further information, please contact technical support at support@sinch.com.

Sincerely,
Sinch

Posted Jun 15, 2020 - 13:30 UTC