Delivery Issue Cambodia - Smart Axiata

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-05 03:11 UTC
Incident End Time: 2025-02-05 05:25 UTC

Posted Feb 05, 2025 - 08:19 UTC

Update

We are continuing to investigate this issue.

Posted Feb 05, 2025 - 05:09 UTC

Investigating

We are currently observing delivery issues for a subset of messages sent towards Smart Axiata Cambodia.

Incident Start Time: 2025-02-05 03:11 UTC

Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.

Posted Feb 05, 2025 - 03:36 UTC

This incident affected: External Connectivity (SMS - APAC).