Conversation API - Messenger degradation
Incident Report for Sinch
Update
We are continuing to investigate this case, and will share further information as the situation develops.
Posted Aug 16, 2022 - 14:03 UTC
Update
We are continuing to investigate this issue.
Posted Aug 12, 2022 - 07:32 UTC
Investigating
All customers having Sinch Conversation API+Messenger service hosted in the Americas are service impacted due to connectivity with Meta Messenger app.

Sinch has reached out to Meta and requested their assistance to address this issue promptly on their end. Once the issue is resolved, this notification will be updated

Incident Start Time: 2022-08-11 09:45 UTC
Posted Aug 11, 2022 - 17:11 UTC
This incident affects: Messaging API - US (Conversation API).