Delivery issues - Vodafone Egypt

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that we are observing stable performance toward Vodafone Egypt.

Incident Start Time: 2021-12-23 08:35 UTC
Incident End Time: 2021-12-23 19:30 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.

Posted Dec 23, 2021 - 21:07 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Vodafone Egypt.

Incident Start Time: 2021-12-23 08:35 UTC

Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt.

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.

Posted Dec 23, 2021 - 14:30 UTC

This incident affected: External Connectivity (SMS - APAC).