We no longer observe delay in delivery of MT, MO and DLR's. Traffic delivery has resumed back to normal.
Posted Sep 13, 2021 - 01:00 UTC
Update
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response.
Posted Sep 12, 2021 - 22:45 UTC
Update
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response.
Posted Sep 12, 2021 - 20:03 UTC
Update
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response.
Posted Sep 12, 2021 - 17:06 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing connectivity issue with one of our partners in American Samoa. • Some of our customers may observe potential delay in delivery of traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 12 Sep 2021 12:10 Hrs.