Sinch Contact Pro - getting ready for Quarterly maintenance
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Mar 27, 2023 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2023 - 06:00 UTC
Scheduled
Dear Customer

We would like to inform you that our newest release 23Q1 is on its way to you.

We are currently closing in on the RTT (release to test) phase which means that we will be upgrading all customer test tenants to the newest release during Monday 27th of March.
If you have a test tenant available, you will have the newest release 23Q1 running on the test tenant on Tuesday 28th of March at 06:00 UTC.

If you currently do not have a test tenant, we will keep you posted on the RTC (Release to Customer) phase which will take place on the 15th – 16th of April 2023.

Please also visit our documentation site for the newest materials and guides Contact Pro Documentation: https://docs.cc.sinch.com/index.html

What´s new documentation regarding the upcoming 23Q1 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team
Posted Mar 24, 2023 - 10:11 UTC
This scheduled maintenance affected: SaaS Applications (Contact Pro - AF, Contact Pro - AU, Contact Pro - EU, Contact Pro - NA).
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