Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2024-08-22 09:50 UTC

Incident End Time: 2024-08-24 10:19 UTC
Posted Aug 24, 2024 - 15:15 UTC

Update

We are continuing to investigate this issue.
Posted Aug 23, 2024 - 12:06 UTC

Update

We are continuing to investigate this issue.
Posted Aug 23, 2024 - 12:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 23, 2024 - 03:02 UTC

Update

We are continuing to investigate this issue.
Posted Aug 22, 2024 - 21:13 UTC

Update

We are continuing to investigate this issue.
Posted Aug 22, 2024 - 14:01 UTC

Investigating

We are currently observing delivery issues with Sercomtel Brazil.

Incident Start Time: 2024-08-22 09:50 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 22, 2024 - 12:06 UTC
This incident affected: External Connectivity (SMS - LATAM).