Delivery Issues Benin - Moov

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-16 01:27 UTC
Incident End Time: 2025-09-18 09:00 UTC
Posted Sep 18, 2025 - 12:15 UTC

Update

We are continuing to investigate this issue.
Posted Sep 18, 2025 - 09:02 UTC

Update

We are continuing to investigate this issue.
Posted Sep 17, 2025 - 08:12 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2025 - 23:13 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2025 - 19:10 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2025 - 16:10 UTC

Investigating

We are currently observing delivery issues in Benin - Moov.

Incident Start Time: 2025-09-16 01:27 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 16, 2025 - 14:41 UTC
This incident affected: External Connectivity (SMS - EMEA).