Delivery issues - Vodafone Egypt

Incident Report for Sinch

Resolved

Dear client,

This incident has now been resolved by the operator and we are able to see normalized traffic.

Incident start time: 2020-04-10 03:55 UTC
 Incident end time: 2020-04-10 11:15 UTC

Impact: Clients may have observed delayed DR/MT traffic.
In case you have any questions, please contact technical support at support@sinch.com.

Posted Apr 10, 2020 - 11:41 UTC

Investigating

We are writing to inform you that Vodafone Egypt are currently experiencing issues on their platform.
Impact: Clients may observe delayed or failed MT messages to Vodafone Egypt

Posted Apr 10, 2020 - 04:37 UTC

This incident affected: External Connectivity (SMS - EMEA).