MM7 queues built within our platform have been cleared and traffic has resumed to normal. Monitoring NOC will continue to monitor.
Incident Start Date & Time (GMT) : 04-Oct-2021 19:45 Hrs. Incident End Date & Time (GMT) : 04-Oct-2021 21:15 Hrs.
Posted Oct 04, 2021 - 21:29 UTC
Investigating
Ticket Number :: MNOC-33600 Services :: DI MMS 365 – MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. • This would potentially cause delay in delivery of Multimedia messages. • Traffic in queue is processing normally and we will provide an update on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04-Oct-2021 19:45 Hrs.