DI E-Mail 365 services | TLS certificate renewal | PCR Number # PCRSDI-10385
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Mar 28, 2023 - 15:37 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2023 - 15:30 UTC
Scheduled
Scheduled

Start Date and Time: 28-Mar-2023 - 15:30 UTC
End Date and Time : 28-Mar-2023 - 16:30 UTC

Description:
The TLS certificates issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains will expire on the 7th of April ‘23. The certificates are used for the following services of E-mail 365 customers.

• multichannel-pp.sapmobileservices.com
• email-eu1.sapdigitalinterconnect.com

We will be deploying the renewed certificates on the 28-Mar-2023 at 15:30 UTC.

Action required: Customers who use these services are advised to add the renewed TLS certificates into their certificate stores on or before the 28-Mar-2023 - 15:30 UTC.

The renewed certificate for the “sapmobileservices.com” domain can be downloaded from the link given below and is valid from the 7th of Mar ‘23, to 7th of Apr ‘24.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/11210

The renewed certificate for the “sapdigitalinterconnect.com” domain can be downloaded from the link given below and is valid from the 7th of Mar ‘23, to 7th of Apr ‘24.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/11211

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or if they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Mar 28, 2023 - 15:21 UTC
This scheduled maintenance affected: Sinch DI Services (E-mail 365).