We are writing to inform you that queues were due to high traffic and cleared. Traffic is returned back to normal flow. Hence we consider this issue as resolved.
Incident End Date & Time (GMT) : Fri Mar 31 01:00 GMT 2023
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Mar 31, 2023 - 01:05 UTC
Monitoring
Dear Client,
We are writing to inform you that queues are still processing at the moment. We are actively monitoring the status and will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Mar 30, 2023 - 23:00 UTC
Investigating
Ticket Number :: MNOC-46949 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : Thu Mar 30 17:10 GMT 2023