Delivery Issue Mexico - Izzi

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-07-17 16:29 UTC
Incident End Time: 2023-07-18 14:58 UTC
Posted Jul 18, 2023 - 15:13 UTC

Update

We are continuing to investigate this issue.
Posted Jul 18, 2023 - 06:11 UTC

Update

We are continuing to investigate this issue.
Posted Jul 18, 2023 - 01:29 UTC

Update

We are continuing to investigate this issue.
Posted Jul 17, 2023 - 23:03 UTC

Investigating

We are currently observing delivery issues towards Mexico - Izzi.

Incident Start Time: 2023-07-17 16:29 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 17, 2023 - 21:49 UTC
This incident affected: External Connectivity (SMS - LATAM).