DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Spark New Zealand

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Nov 30, 2021 - 10:06 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing connectivity issue with Spark New Zealand.
• Our customers may observe potential delay in delivery of traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Queue at carrier end
DR Notification : Queue at carrier end
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 30-Nov-2021 02:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Nov 30, 2021 - 03:50 UTC