Network Incident - UK5 (EU)
Incident Report for Sinch
Dear client,

We are writing to inform you that we have experienced a network glitch in one of our EU data centers that caused supplier and customer (via VPN) connection drops. Please note this issue has already been resolved.

Impact: Clients may have experienced delayed traffic between 12:10 UTC and 12:21 UTC towards India, Turkcell (Turkey), Bouygues (France) and Orange France and Everything Everywhere (UK), 3 UK.
Incident start-time: 2021-09-02 12:10 UTC
Incident end-time: 2021-09-02 12:21 UTC

We apologize for the inconvenience this has caused. Please reach out to for further information.

Best Regards,
Sinch Support
Posted Sep 02, 2021 - 12:00 UTC