We are writing to inform you that we have experienced a network glitch in one of our EU data centers that caused supplier and customer (via VPN) connection drops. Please note this issue has already been resolved.
Impact: Clients may have experienced delayed traffic between 12:10 UTC and 12:21 UTC towards India, Turkcell (Turkey), Bouygues (France) and Orange France and Everything Everywhere (UK), 3 UK.
Incident start-time: 2021-09-02 12:10 UTC
Incident end-time: 2021-09-02 12:21 UTC
We apologize for the inconvenience this has caused. Please reach out to email@example.com
for further information.