Delivery Issue Reunion - Orange

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-31 17:16 UTC
Incident End Time: 2025-07-31 21:06 UTC
Posted Aug 01, 2025 - 02:34 UTC

Update

We are continuing to investigate this issue.
Posted Jul 31, 2025 - 22:12 UTC

Update

We are continuing to investigate this issue.
Posted Jul 31, 2025 - 20:08 UTC

Investigating

We are currently observing delivery issues in Reunion - Orange.

Incident Start Time: 2025-07-31 17:16 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 31, 2025 - 18:46 UTC
This incident affected: External Connectivity (SMS - EMEA).