Sinch Operator Notification - Toll free Number provider

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Aug 27, 2020 - 03:37 UTC

Investigating

Dear Client,


We are writing to inform you that we are observing delays towards and from our Toll-Free number provider.

Impact: Clients may experience delayed MT/MO traffic and delayed DLRs.

Gateway impacted: GW888


Incident start time: 2020-08-26 17:40 UTC

Incident restoration time: TBA

Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while we are working with
the provider to resolve this issue.


Please contact support@sinch.com should you require further information or assistance.
Posted Aug 26, 2020 - 17:58 UTC
This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free).