Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-04-10 04:00 UTC
Incident End Time: 2026-04-10 23:00 UTC
Posted Apr 11, 2026 - 02:26 UTC

Update

We are continuing to investigate this issue.
Posted Apr 10, 2026 - 21:58 UTC

Update

We are continuing to investigate this issue.
Posted Apr 10, 2026 - 18:13 UTC

Investigating

We are currently observing delivery issues towards Brazil - Algar Telecom

Incident Start Time: 2026-04-10 04:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information
Posted Apr 10, 2026 - 14:42 UTC
This incident affected: External Connectivity (SMS - LATAM).