DI MMS 365 - MM4 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48571

Incident Report for Sinch

Resolved

Dear client,

The queues are cleared from our platform.

Posted Jun 14, 2023 - 21:30 UTC

Investigating

Description:
Ticket Number :: MNOC-48571
Services:: DI MMS 365 - MM4

Description ::
Our internal monitoring has alerted to an incident, where we have MM4 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : Wed Jun 14 20:15:16 GMT 2023

If you have any questions or concerns, please email essupport.digitalinterconnect@sinch.com.

Posted Jun 14, 2023 - 20:18 UTC

This incident affected: Sinch DI Services (MM4 (MMS 365)).